SHIP of Frederick County is currently seeking a New Horizons Case Manager and a Youth Case Manager for our Thrive Host Home Network. Both job descriptions are outlined on this page. Please use the apply now links to submit your interest.
New Horizons Case Manager, Student Advocate
New Horizons Frederick is designed to intervene into the lives of students experiencing homelessness by providing them with the tools and community resources to complete their high school education. The New Horizons program provides a one-on-one advocate to support young people in navigating resources available to support their individual needs, interests, and goals. The purpose of our program is to support high school students as they work towards graduation, acknowledging there may be different paths to get there. Through working with our New Horizons Student Advocates, students can choose what areas they would like to prioritize, and create a plan that works for them. Our Student Advocates also help youth access resources in school to support reaching their academic milestones and navigate removing barriers outside of school.
The Student Advocate position will work directly with the New Horizons team, to support the unique needs of our youth. The Student Advocate will interface directly with students, caretakers, school and service agency personnel to support progress of student service plans. This person will also facilitate placement of program participants in to a broad range of community services including social/emotional; physical health; educational; and economic. This position requires a high-level ability to operate independently, and adapt as competing high need situations arise. This position reports to the Lead Counselor for the New Horizons program.
· Support the daily operations of the New Horizons program
· With support and direction from the Lead Counselor, the Student Advocate will gather information to complete student needs assessments and service plans.
· Student Advocate is responsible for regular face-to-face student meetings and tracking of the service plan as it progresses throughout the year.
· Student Advocate will provide written and/or electronic documentation according to policy and procedures, and forward on detailed information to the proper destination, all in an accurate and timely manner. The Student Advocate must possess self-initiative, excellent job skills and the knowledge to perform the job in a competent manner, and demonstrate technical competencies, standards and skills.
· Members of the New Horizons team are considered mandated reporters and are required to report suspicions of child abuse and neglect.
The Student Advocate acts as the liaison between academic, counseling, and outside services, communicating regularly and maintaining positive relationships with referral agencies and service organizations.
- Ensures that all New Horizons student data is current and accurate within the cloud-based Information Management System. This includes: demographic information, consent documents, E-school data, service transactions, and contact reports. The management of accurate documentation is essential as required by the program funders.
- Must have reliable transportation in order to travel to participating area schools and community agencies on a regular basis, and deliver items to students in the community as needed
- Maintain, manage and accountable for SHIP laptop, inventory of transportation vouchers, office supplies, and gifts cards.
- Model behavior that is consistent with, and supportive of, healthy adolescent development.
- Communicate program updates regularly as required.
· Preferred: Bilingual: mastery of English and Spanish language
· Excellent counseling skills specifically related to homeless and high-risk youth
· Knowledge of local agencies, associations, community resources and organizations addressing the issues of our homeless youth.
· Excellent documentation skills, written, computer and verbal communication skills.
· Have an awareness of trauma, specifically potential impacts of trauma on youth development and functioning
· Must be culturally competent and sensitive towards diverse ethnic groups, cultural groups and LGTBQIA+ populations
- Previous, applicable work experience in case management, counseling, mentoring or related roles
- Preferred: A degree in Social Work, Counseling, related discipline, or equivalent work experience.
- Must pass a criminal and good driving record background check
- A valid drivers license, dependable automobile, and automobile insurance
Job Type: Full-time
Pay: $40,000.00 – $45,000.00 per year
- Employee assistance program
- Health insurance
- 8 hour shift
- Day shift
- Monday to Friday
All staff are expected to wear masks in-person. Some meetings are continuing to happen virtually. We do expect staff to get vaccinated, if there are no health, cultural, or religious concerns.
- Bachelor’s (Required)
- Case management: 1 year (Preferred)
- Spanish (Preferred)
- Day Shift (Required)
- Multiple locations
Host Home Youth Case Manager
The Student Homelessness Initiative Partnership (SHIP) of Frederick County operates at the intersectionality of education and homelessness. Through partnerships with the broader community, SHIP aims to connect youth with the tools they need to reduce barriers to academic attainment and safe, stable housing. The goal of SHIP’s THRIVE! Host Home Network program is to provide short-term safe and supportive housing for unaccompanied young people who have been experiencing homelessness, to allow those youth to exit the program more self-sufficient and able to thrive. Short-term host homes are an intervention for youth who have experienced housing insecurity for any variety of reasons, including but not limited to family conflict, poverty, gender identity and sexual orientation.
THRIVE! recognizes the importance of youth having a safe, stable place to work on other elements of their life as they work towards self-sufficiency. These goals are self-determined and are developed with the support of their case manager. THRIVE! upholds the values of youth choice and the youth’s right to self-determination, dignity, and respect.
The Youth Case Manager will work with the THRIVE! team to support the unique needs of our unaccompanied youth. The Youth Case Manager will work directly with the youth to develop self- determined goals, centralizing housing and education/employment. The Youth Case Manager will be the primary support person for the youth, and will interface with host families, school, and service agency personnel to best support the progress of youth service plans.
- Support the daily operations of the THRIVE! program.
- Provide case management to all youth housed through the THRIVE! program.
- This position requires a high-level ability to operate independently, and adapt as competing high need situations arise.
- Contribute and provide input to programmatic processes and methods to strengthen youth and community services, as well as the overall program.
- Work directly with youth upon referral until exit from the program. Meet with the youth on a weekly basis, either at school, in the community, in the host home, or electronically, if necessary.
- Conduct intakes with interested youth and their referring partners. After these intakes, the Youth Case Manager will work with the Program Administrator and Youth Consultant to facilitate a host home match based on the youth’s needs and wants. Once a meeting is arranged, the case manager will be expected to accompany the youth to the host home and participate in the match meeting, and then work with the Program Administrator to facilitate move-ins, if appropriate.
- Develop individualized housing goals with each youth participant, to help them transition to self- sufficiency. Complete Needs Assessment and Service Plans alongside youth participants and track the Service Plan as it progresses throughout the youth’s host stay.
- Participate in regular check-ins with THRIVE! and New Horizons staff to review caseloads.
- Participate in bi-weekly SHIP staff meetings.
- Engage in regular check-ins and evaluations with the THRIVE! Program Administrator and SHIP Executive Director.
- Members of the THRIVE! team are considered mandated reporters and are required to report suspicions of child abuse and neglect.
- Develop and/or strengthen partnerships with community organizations and higher education institutions to increase breadth of services to youth throughout Frederick County.
- Monitor youth progress by maintaining written documentation according to policy and procedures in an accurate and timely manner.
- Working knowledge of, or willingness to learn of, local agencies, community resources and organizations addressing the issues of youth, youth homelessness, and housing at large.
- Be a strong communicator, feeding back to the SHIP team based upon experiences working with the young people in the THRIVE! program.
- Ability and willingness to evolve and adjust approaches to best meet on-going needs.
- Willingness to engage in on-going training and professional development opportunities.
- Commitment to the person-centered working framework, which centralizes youth and works to dismantling existing power dynamics.
- Have an awareness of trauma, and/or willingness to learn and engage in training about childhood and adult trauma.
- Have lived experience of youth homelessness or experience working with youth and young adults.
- Ability to work both independently and as an integral part of the SHIP team.
- Must pass a criminal and good driving background check.
- Have a valid driver’s license, dependable automobile, and automobile insurance.
- Bilingual: conversational skills of English and Spanish languages.
Job Types: Full-time, Contract
Pay: Up to $45,000.00 per year
- Employee assistance program
- Health insurance
- Paid time off
- 8 hour shift
- Monday to Friday
- Bachelor’s (Preferred)
- working with youth and youth adult: 2 years (Preferred)
- English and conversational Spanish (Preferred)
- Driver’s License (Required)
- Day Shift (Preferred)
- Multiple locations